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|y 201211020954
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|a may
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| 090 |
0 |
0 |
|a 658.812
|
| 100 |
1 |
# |
|a Rahmat Ismail
|
| 245 |
1 |
0 |
|a Pengurusan khidmat pelanggan :
|b Petua dan teknik
|c Rahmat Ismail.
|
| 260 |
# |
# |
|a Kuala Lumpur:
|b Utusan Pubns.Sdn. Bhd,
|c 2001.
|
| 300 |
# |
# |
|a xv, 152p;
|c 22cm.
|
| 440 |
# |
0 |
|a Siri motivasi dan kecemerlangan Utusan
|
| 650 |
# |
0 |
|a Consumer satisfaction
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Customer services
|
| 949 |
# |
# |
|a VIRTUAITEM
|d 10000
|x 1
|a 658.812 RAH
|6 0008484
|p MONOGRAPH
|z 201211020954
|
| 999 |
|
|
|a 0008484
|b Book
|c OPEN SHELVES
|e Wisma Putra-Open Shelves
|
