Strategy maps : converting intangible assets into tangible outcomes

Robert S. Kaplan and David P. Norton introduced a revolutionary performance measurement system called the Balanced Scorecard to enable companies to quantify critical intangibles such as people, information, and culture. Based on their work with more than 300 organizations spanning over a dozen years...

Full description

Bibliographic Details
Main Author: Kaplan, Robert S.
Other Authors: Norton, David P( 1941-)
Format: Book
Language:English
Published: Boston: Harvard Business School Press, c2004..
Subjects:

Wisma Putra-Open Shelves

Holdings details from Wisma Putra-Open Shelves
Call Number: 658 401 KAP
Accession Item Category Format Status Notes
0012810 OPEN SHELVES Book AVAILABLE