Strategy maps : converting intangible assets into tangible outcomes
Robert S. Kaplan and David P. Norton introduced a revolutionary performance measurement system called the Balanced Scorecard to enable companies to quantify critical intangibles such as people, information, and culture. Based on their work with more than 300 organizations spanning over a dozen years...
Main Author: | |
---|---|
Other Authors: | |
Format: | Book |
Language: | English |
Published: |
Boston:
Harvard Business School Press,
c2004..
|
Subjects: |
Wisma Putra-Open Shelves
Call Number: |
658 401 KAP |
---|
Accession | Item Category | Format | Status | Notes |
---|
0012810 | OPEN SHELVES | Book | AVAILABLE |