Table of Contents: Don't fire them, fire them up :

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Don't fire them, fire them up : A maverick's guide to motivating yourself and your team

Bibliographic Details
Main Author:	Pacetta, Frank
Other Authors:	Gittines, Roger
Format:	Book
Language:	English
Published:	New York: Simon & Schuster, c1994.
Subjects:	Xerox Corporation -- > Case studies Success in business -- > Case studies -- > Ohio -- > Cleveland Employee motivation -- > Case studies -- > Ohio -- > Cleveland Work groups -- > Case studies -- > Ohio -- > Cleveland

Table of Contents:

Introduction: The First Rule of War and Business
1. Making a Statement: The Last Shall Be First
2. Start Here: The Will to Win
3. Leadership: Passion and Premeditation
4. Breakthrough: High Fives in Six Months
5. Team Building: All in, All-Out
6. Communications: Listen Up
7. Top Ten Tips: And Ten More
8. Power Surge: Creating Energy and Electricity
9. The Customer: No Is a Four-Letter Word
10. The Bonus and the Bell Curve: Surveying Customer and Employee Satisfaction
11. The Night Before Christmas: Even Santa Has to Ask for the Sale
12. Fine-Tuning: Hiring, Firing, and Finessing
13. Cold Comfort and a Hot Product: No Surrender, No Retreat
14. Bell Ringers: Self-Conceit and Self-Destruction (Almost)
15. Tough Love: A Letter Home.