APA Citation

Oakland, J. S., & Porter, L. J. (1994). Cases in total quality management. Oxford Boston: Butterworth-Heinemann.

Chicago Style Citation

Oakland, John S., and Leslie J. Porter. Cases in Total Quality Management. Oxford Boston: Butterworth-Heinemann, 1994.

MLA Citation

Oakland, John S., and Leslie J. Porter. Cases in Total Quality Management. Oxford Boston: Butterworth-Heinemann, 1994.

Warning: These citations may not always be 100% accurate.