Superior supervision : the 10% solution
Of all the supervisors in all the offices, plants, and organizations in the world, only a small group are truly outstanding at their jobs. Another small group are failures in their work, but the vast majority of supervisors are simply average performers. In Superior Supervision, Raymond O. Loen clea...
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| Format: | Book |
| Language: | English |
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New York Toronto New York:
Lexington Books: Maxwell Macmillan Canada: Maxwell Macmillan International,
c1994..
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Table of Contents:
- 1. The 10% Concept
- 2. Plan
- 3. Delegate
- 4. Give Instructions
- 5. Get Cooperation
- 6. Solve Problems
- 7. Staff
- 8. Train
- 9. Motivate
- 10. Counsel
- 11. Improve
- 12. Handle Pressure
- 13. Control
- 14. Application on the Job.