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|a Total quality management :
|b The key to business improvement./.
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|a 2nd ed..
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| 260 |
# |
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|a London:
|b Chapman & Hall,
|c 1994..
|
| 300 |
# |
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|a x, 188 p:
|b ill;
|c 24 cm..
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|a A Peratec executive briefing.
|
| 504 |
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|a Includes bibliography (p. [179]-180) and index.
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| 650 |
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|a Total quality management.
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