APA Citation

Ross, J. E. (1993). Total quality management: Text, cases, and readings. Delray Beach, FL: St. Lucie Press.

Chicago Style Citation

Ross, Joel E. Total Quality Management: Text, Cases, and Readings. Delray Beach, FL: St. Lucie Press, 1993.

MLA Citation

Ross, Joel E. Total Quality Management: Text, Cases, and Readings. Delray Beach, FL: St. Lucie Press, 1993.

Warning: These citations may not always be 100% accurate.