Command performance : The art of delivering quality service
| Format: | Book |
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| Language: | English |
| Published: |
Boston, MA:
Harvard Business School Publishing,
1994..
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| Series: | The Harvard business review book series.
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| Subjects: |
| Physical Description: | xx,260p: ill; 24 cm.. |
|---|---|
| ISBN: | 0875845622 |