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|a Weaver, Charles N.
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|a Managing the four stages of TQM :
|b how to achieve world-class performance
|c by Charles N. Weaver.
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|a Kuala Lumpur:
|b Syarikat First Agency,
|c 1996.
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|a RM25.50
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|a Total quality management
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|a Organizational change
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|a 11830
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|a Inv. No.0274
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| 989 |
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|a 12.1.98
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|a 1000009764
|b Book
|c REFERENCE
|e IDFR Library-1st Floor
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