Customer satisfaction measurement simplified : a step-by-step guide for ISO 9001 : 2000 certification
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Wisconsin:
American Society for Quality Press,
2002.
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| Subjects: |
IDFR Library-Ground Floor
| Call Number: |
658 562 VAV 2002 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1000018261 | OPEN SHELVES | CD/DVD | AVAILABLE |
IDFR Library-1st Floor
| Call Number: |
658 562 VAV 2002 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1000017599 | REFERENCE | Book | AVAILABLE |