Total quality service : a simplified approach to using the Baldrige Award criteria
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Kuala Lumpur:
Syarikat First Agency,
1996.
|
| Subjects: |
IDFR Library-1st Floor
| Call Number: |
658 562 KES |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1000009944 | REFERENCE | Book | AVAILABLE |