Dana, D. (2001). Conflict resolution: Mediation tools for everyday worklife. New York: McGraw-Hill.
Chicago Style CitationDana, Daniel. Conflict Resolution: Mediation Tools for Everyday Worklife. New York: McGraw-Hill, 2001.
MLA CitationDana, Daniel. Conflict Resolution: Mediation Tools for Everyday Worklife. New York: McGraw-Hill, 2001.
Warning: These citations may not always be 100% accurate.