Macdonald, J. (1993). Understanding total quality management. Sevenoaks: Hodder & Stoughton.
Chicago Style CitationMacdonald, John. Understanding Total Quality Management. Sevenoaks: Hodder & Stoughton, 1993.
MLA CitationMacdonald, John. Understanding Total Quality Management. Sevenoaks: Hodder & Stoughton, 1993.
Warning: These citations may not always be 100% accurate.