APA Citation

Macdonald, J. (1993). Understanding total quality management. Sevenoaks: Hodder & Stoughton.

Chicago Style Citation

Macdonald, John. Understanding Total Quality Management. Sevenoaks: Hodder & Stoughton, 1993.

MLA Citation

Macdonald, John. Understanding Total Quality Management. Sevenoaks: Hodder & Stoughton, 1993.

Warning: These citations may not always be 100% accurate.