APA Citation

Brinkman, R., & Kirschner, R. (2006). Dealing with difficult people: 24 lessons for bringing out the best in everyone. New York: McGraw-Hill.

Chicago Style Citation

Brinkman, Rick, and Rick Kirschner. Dealing With Difficult People: 24 Lessons for Bringing Out the Best in Everyone. New York: McGraw-Hill, 2006.

MLA Citation

Brinkman, Rick, and Rick Kirschner. Dealing With Difficult People: 24 Lessons for Bringing Out the Best in Everyone. New York: McGraw-Hill, 2006.

Warning: These citations may not always be 100% accurate.