APA Citation

Harris, E. K. (2007). Customer service: A practical approach (4th ed.). Boston: Pearson.

Chicago Style Citation

Harris, Elaine K. Customer Service: A Practical Approach. 4th ed. Boston: Pearson, 2007.

MLA Citation

Harris, Elaine K. Customer Service: A Practical Approach. 4th ed. Boston: Pearson, 2007.

Warning: These citations may not always be 100% accurate.