Description: Buku panduan amalan 8S semasa berurusan dengan pelanggan

Bibliographic Details
Corporate Author:	Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia (MAMPU).
Format:	Book
Language:	Malay
Published:	Putrajaya: Unit P, emodenan Tadbiran dan Perancangan Pengurusan Malaysia, 2009..
Subjects:	Total quality management. Quality assurance. Office management.

Description
Physical Description:	21 cm..