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1

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Telephone skills from A to Z : the telephone doctor phone book

by Friedman, Nancy J.
Published 2002

2

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by Ohmae, Kenichi
Published 1993

3

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AN HONEST DAY'S WORK : Motivating Employees to Give Their Best.

Published 1900

4

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INCREASING EMPLOYEE PRODUCTIVITY : An Introduction to Value Management.

Published 1991

5

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La cuisine : des petits gourmands

by Wilkes, Angela
Published 1989

6

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Effective Negotiating.

by Comfort, Jeremy
Published 1998

7

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Networking for Success : The Art of Establishing Personal Contacts.

by Flynn, Nancy, 1956-
Published 2003

8

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Meetings and discussions

by O'Driscoll, Nina
Published 1992

9

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Managing across borders : the transnational solution

by Bartlett, Christopher A.
Published 1993

10

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Managing across borders : the transnational solution

by Bartlett, Christopher A.
Published 1993

11

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The fifty-minute supervisor.

Published 1991

12

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La patisserie : des petits gourmands

by Drew, Helen
Published 1992

13

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Giving presentations.

by Ellis, Mark
Published 1992

14

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by Ellis, Mark
Published 1989

15

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Published 1994

16

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by Bruce, Kay
Published 1987

17

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Team building : an exercise in leadership.

Published 1992

18

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Quality customer service.

Published 1990

19

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by Massingham, Gordon

20

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by O' Connor, Philip
Published 1992