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1

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Learning to manage conflict : getting to work together productively

by Tjosvold, Dean
Published 1993

2

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Handling conflict and negotiation..

Published 1993

3

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Conflict : readings in management and resolution

Published 1990

4

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Conflict : practices in management, settlement, and resolution

by Burton, John W, 1915-
Published 1990

5

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The skilled facilitator : practical wisdom for developing effective groups

by Schwarz, Roger M.
Published 1994

6

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Hostage at the table : how leaders can overcome conflict, influence others, and raise performance

by Kohlrieser, George, 1944-

7

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Conflict resolution : mediation tools for everyday worklife

by Dana, Daniel
Published 2001

8

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Constructive conflict management : managing to make a difference

by Crawley, John
Published 1992

9

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Handling difficult people.

10

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Conflict management and resolution : an introduction

by Jeong, Ho-Won.
Published 2010

11

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The Oxford handbook of conflict management in organizations

12

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Handling difficult people.