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1

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Giving bad news.

Published 1992

2

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The Galatea effect : managing the power of expectations.

3

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Effective delegation.

Published 1992

4

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Managing stress.

5

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The heart : attack.

6

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7

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Group dynamics : groupthink.

8

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The effective uses of power & authority.

9

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A case of working smarter, not harder.

10

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11

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The practice of management

by Drucker, Peter Ferdinand, 1909-
Published 1989

12

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The frontiers of management

by Drucker, Peter Ferdinand, 1909-
Published 1987

13

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Published 1994