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Critical knowledge transfer : tools for managing your company's deep smarts
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Leonard-Barton, Dorothy.
Published 2015
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Making sense of change management : A complete guide to the models, tools & techniques of organizational change
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Cameron, Esther
Published 2004
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Implementing ITIL configuration management
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Klosterboer, Larry
Published 2008
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Microsoft sourcebook for the help desk : Techniques and tools for support organization design and management./.
Published 1997
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Information technology project management
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Schwalbe, Kathy.
Published 2006
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Knowledge and information technology management : Human and social perspectives
Published 2003
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IT-based management : Challenges and solutions
Published 2003
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Managing globally with information technology
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Kamel, Sherif
Published 2003
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000 - Computer science, information & general works
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Green, Mike( 1959-)
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