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1

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Everyone communicates, few connect : what the most effective people do differently

by Maxwell, John C, 1947-

2

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The leader's guide to managing people : how to use soft skills to get hard results

by Brent, Mike

3

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What people want : a manager's guide to building relationships that work

by Bacon, Terry R

4

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Reflections of a man

by Soul, Amari, Mr

5

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Resolving conflicts : how to turn conflict into co-operation

by Grant, Wendy
Published 1997

6

Social intelligence : the new science of success

by Albrecht, Karl

7

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Dealing with difficult people : 24 lessons for bringing out the best in everyone

by Brinkman, Rick
Published 2006

8

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Men are from mars, women are from venus : a practical guide for improving communication and getting what you want in your relationship

by Gray, John, 1951-
Published 1992

9

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7 survival skills for a reengineered world

by Yeomans, William N.
Published 1996

10

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Learning to manage conflict : getting to work together productively

by Tjosvold, Dean
Published 1993

11

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Dealing with difficult people : 24 lessons for bringing out the best in everyone

by Brinkman, Rick
Published 2003

12

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The complete guide to people skills

by Bishop, Sue, 1949-
Published 1997