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Interpersonal communication
Self-presentation
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61
Dealing with angry customers.
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62
Presentation skills for PTD, 11 June 2002.
Published 2002
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Presentation skills for MTCP, 6-7 May, 2002.
Published 2002
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Presentation skills for Junior ASEAN 4-6 July, 2001.
Published 2001
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65
Presentation skills for MTCP Tape 1 & 2, 3-4 October, 2002.
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Presentation skills - preposting, 8 August, 2001.
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67
Presentation skills and public speaking for MTCP, 4 May, 2001.
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68
Powerful presentation skills - Vol.1, 2 & 3
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Smith, Debra
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69
Kursus Bahasa Inggeris (Pertengahan) 12-15 September 2011- Bilik Latihan Tut 7, Menara DBP.
Published 2011
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Malaysia. Institute of Diplomacy and Foreign Relations (IDFR)
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