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Dynamic presentations
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Powell, Mark
Published 2010
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Customer satisfaction measurement simplified : a step-by-step guide for ISO 9001 : 2000 certification
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Vavra, Terry G.
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Bomb threat
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Negotiating
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Twelve angry men : teams that don't quit
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Wheatley, Margaret J.
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Konvensyen Jawatankuaasa Keutuhan Pengurusan 2009, 7-8 Disember 2009, Riverside Majestic Hotel, Kucing, Sarawak.
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Globalisation
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Ohmae, Kenichi
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