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1

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Plain english at work : a guide to business writing and speaking

by Bailey, Edward P.Jr.
Published 1996

2

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College English and communication

by Zimmer, Kenneth, 1921-
Published 1994

3

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Meetings and discussions

by O'Driscoll, Nina
Published 1992

4

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by Ellis, Mark
Published 1989

5

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Effective telephoning

by Comfort, Jeremy

6

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Presenting facts and figures

by Kerridge, David
Published 1988