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1

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Business letter writer

by Saville, Jenny
Published 1981

2

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Telepone skills from A to Z : the telephone doctor phone book

by Friedman, Nancy J.
Published 1995

3

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BUSINESS LETTERS THROUGH E-MAIL : YOUR COMPLETE GUIDE FOR WRITING GOOD BUSINESS E-MAILS

by Daniel Zakaria
Published 2006

4

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Giving presentations.

by Ellis, Mark
Published 1992

5

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by Ellis, Mark
Published 1989

6

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by Bruce, Kay
Published 1987

7

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by O' Connor, Philip
Published 1992

8

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Exchanging information

by Johnson, Christine
Published 1991

9

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Presenting facts and figures

by Kerridge, David
Published 1988