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21
Effective telephoning
by
Comfort, Jeremy
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22
Winning telephone tips
by
Timm, Paul R
Published 1994
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Winning first impressions.
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Roundtable - Making global deals, Disember 17, 1991 - Part 1 & 2
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Salacuse, Dean J.W.
Published 1991
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Presenting facts and figures
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Kerridge, David
Published 1988
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Executive briefings : managing communication in a multicultural world /by John Baugh.
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Baugh, John, 1949-
Published 2002
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27
Business writing : getting started.
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