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1

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Writing effective e-mail : improving your electronic communication

by Flynn, Nancy, 1956-
Published 2003

2

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Clear writing : a step by step guide

by Bonet, Diana
Published 1991

3

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The write Stuff : a style manual for effective business writing

by Andersen, Richard, 1946-
Published 1990

4

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Better business writing

by Brock, Susan L.
Published 1987

5

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Business writing : Quick, Clear & consice.

Published 1992

6

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Effective telephoning

by Comfort, Jeremy

7

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The write Stuff : a practical guide to becoming a better business writer

Published 1990

8

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Business writing : getting started.