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MS ISO 9000 : A practical guide for implementation in the civil service
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Halim Shafie
Published 1999
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Perkhidmatan awam Malaysia: Ke arah kecemerlangan melalui ISO 9000 : (Pembaharuan dan kemajuan dalam perkhidmatan awam 1996)
Published 1996
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The Civil service of Malaysia : Towards excellence through ISO 9000 : improvements and developments in the civil service of Malaysia 1996
Published 1996
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Garisan panduan bagi melaksanakan MS ISO 9000:2000 dalam perkhidmatan awam : surat pekeliling kemajuan pentadbiran awam bilangan 2 tahun 2002.
Published 2002
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