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1

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The Promise of mediation : Responding to conflict through empowerment and recognition

by Bush, Robert A. Baruch.
Published 1994

2

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Conflict resolution theory and practice : Integration and application

Published 1993

3

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Resolving public conflict : transforming community and governance

by Dukes, E. Franklin
Published 1996

4

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Conflict resolution : mediation tools for everyday worklife

by Dana, Daniel
Published 2001

5

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Conflict resolution theory and practice : integration and application

Published 1996

6

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The mediation process : practical strategies for resolving conflict

by Moore, Christopher W.
Published 1996

7

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Dispute resolution methods : the comparative law yearbook on international business; special issue, 1994

Published 1995