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1

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The Promise of mediation : Responding to conflict through empowerment and recognition

by Bush, Robert A. Baruch.
Published 1994

2

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Conflict resolution theory and practice : Integration and application

Published 1993

3

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Competence in interpersonal conflict

by Cupach, William R.
Published 1997

4

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Conflict regulation

by Wehr, Paul Ernest, 1937-
Published 1979