Search Results

1

Cover Image

Crafting customer value : The art and science

by Duchessi, Peter, 1953-
Published 2002

2

Cover Image

Command performance : The art of delivering quality service

Published 1994

3

Cover Image

Loyalty rules! : how today's leaders build lasting relationships

by Reichheld, Frederick F.
Published 2001

4

Cover Image

The future of competition : co-creating unique value with customers

by Prahalad, C. K.
Published 2004

5

Cover Image

Pengurusan khidmat pelanggan : Petua dan teknik

by Rahmat Ismail
Published 2001

6

Cover Image

Dealing with angry customers.

7

Cover Image

Dealing with angry customers.

8

Cover Image

Total customer service : the ultimate weapon

by Davidow, William H.
Published 1990

9

Cover Image

Customers for life : how to turn that one-time buyer into a lifetime customer

by Sewell, Carl
Published 1991

10

Cover Image

Dealing with angry customers.