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Business etiquette
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Building a successful customer-service culture : A guide for Library and Information managers
Published 2002
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The power of customer service
by
Timm, Paul R
Published 1989
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The power of customer service
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Timm, Paul R
Published 1989
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Total customer service : the ultimate weapon
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Davidow, William H.
Published 1990
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Customers for life : how to turn that one-time buyer into a lifetime customer
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Sewell, Carl
Published 1991
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The power of customer service
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Timm, Paul R
Published 1989
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IDFR Library-Ground Floor
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300 - Social sciences
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600 - Technology
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000 - Computer science, information & general works
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Timm, Paul R
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Brown, Paul B.
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Little, Joyce
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