Customer service Customer relations 5 Business etiquette 3 Manpower policy 2 Communication in personnel management 1 Courtesy 1 Employee morale 1 more ... Employee motivation 1 Employees, Training of 1 Information service 1 Job satisfaction 1 Libraries -- 1 Pride and vanity 1 Public services (Libraries) 1 Quality of work life 1 Supervision of employees 1 less ...