1
by Deming, W. Edwards
Published 2000
2
Published 1986
3
by Kaplan, Robert S.
Published 1996
4
5
6
7
by Kanter, Rosabeth Moss
Published 1985
8
Published 2001
9
Published 2007
10
Published 1989
11
by Dollar, David
Published 1993
12
Published 1999