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1
Covert persuasion : psychological tactics and tricks to win the game
by
HoganKevin
Published 2006
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2
Interpersonal skills training : book of activities
by
Burnard, Philip
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Everyone communicates, few connect : what the most effective people do differently
by
Maxwell, John C, 1947-
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Intercultural communication in business and organisations : an introduction
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Verluyten, S. Paul
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How to deal with difficult people
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Markham, Ursula
Published 1993
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Body language : how to know what's really being said
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Borg, James.
Published 2011
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Body language in the workplace
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Fast, Julius
Published 1991
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Bodytalk : a down-to-earth, essential guide to taking control of your image
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James, Judi
Published 1996
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7 survival skills for a reengineered world
by
Yeomans, William N.
Published 1996
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10
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
by
Lucas, Robert W
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11
Workshop on presentation skills - Diplomatic training course for PTD officers 1/2005 - Tape 1 and 2.
Published 2005
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12
The complete guide to people skills
by
Bishop, Sue, 1949-
Published 1997
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Malaysia. Institute of Diplomacy and Foreign Relations (IDFR)
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