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1

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The Promise of mediation : Responding to conflict through empowerment and recognition

by Bush, Robert A. Baruch.
Published 1994

2

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Conflict under the microscope

by Ogley, Roderick
Published 1991

3

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Working through conflict : strategies for relationships, groups and organizations

by Folger, Joseph P., 1951-
Published 1993

4

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Negotiation : strategies for mutual gain : the basic seminar of the Harvard program on negotiation

5

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Managing interpersonal conflict : advances through meta-analysis

6

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The anatomy of peace : resolving the heart of conflict

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