1
by Juran, J. M. (Joseph M.)
Published 1989
2
3
by Snyder, Neil H, 1950-
Published 1994
4
by Kotter, John P, 1947-
Published 1996
5
by Cooper, David J.
Published 2003
6
by Effendy, Tenas, 1936-
Published 2000
7
Published 2011
8
by Chek Mat
Published 2003
9
10
Published 1999
11
by Chang, Richard
Published 2001
12
by Harrell, Keith
Published 2003
13
by Secretan, Lance
Published 2004
14
by Covey, Stephen R.
Published 2007
15
by Ahmad Kamar
Published 1984
16
by Reichheld, Frederick F.
Published 2001
17
Published 1995
18
19
Published 1995
20