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1

Performance management : finding the missing pieces (to close the intelligence gap)

Published 2004

2

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Rethinking performance measurement : beyond the balanced scorecard

by Meyer,Marshall W.
Published 2002

3

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Transforming performance measurement : rethinking the way we measure and drive organizational success

by Spitzer, Dean R

4

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The balanced scorecard : translating strategy into action

by Kaplan, Robert S.
Published 1996

5

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The HR scorecard : Linking people, strategy, and performance

by Becker, Brian E.
Published 2001