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Problem solving
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21
Creative problem solving.
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Coping with difficult people.
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23
The change masters : corporate entrepreneurs at work
by
Kanter, Rosabeth Moss
Published 1994
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Teamwork - the play.
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Coping with difficult people.
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Handbook of conflict resolution : the analytical-problem solving approach
by
Mitchell, C. R. (Christopher Roger), 1934-
Published 1996
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Creative problem solving : how to get better ideas.
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What to do when conflict happens
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Harrey, Eric
Published 2007
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Problem solving strategies : the synectics approach.
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