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600 - Technology
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600 - Technology
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Service industries --
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Delivering quality service : Balancing customer perceptions and expectations
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Zeithaml, Valarie A.
Published 1990
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Financial modeling and analysis : An Introduction to computational finance
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Ongkrutaraksa, Worapot.
Published 2005
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Service marketing in Asia : case book
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Wisma Putra-Open Shelves
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IDFR Library-1st Floor
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Call Number
600 - Technology
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Berry, Leonard L( 1942-)
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Lovelock, Christopher
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Ongkrutaraksa, Worapot
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Parasuraman, A.
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