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1

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Telephone courtesy & customer service

by Finch, Lloyd C.
Published 2000

2

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Telephone skills from A to Z : the telephone doctor phone book

by Friedman, Nancy J.
Published 2002

3

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Winning telephone tips

by Timm, Paul R
Published 1994

4

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Telephoning in English

by Naterop, B. Jean
Published 2004

5

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Telephoning in English

by Naterop, B. Jean
Published 1987

6

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Telephone manners.

7

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Telephone talk : how to deal with people over the telephone.

Published 1988