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1

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Managing quality

Published 1994

2

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Total quality management : The key to business improvement./.

Published 1994

3

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Total quality management : Text, cases, and readings

by Ross, Joel E.
Published 1993

4

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Rethinking performance measurement : beyond the balanced scorecard

by Meyer,Marshall W.
Published 2002

5

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Total quality organisation : Balance and harmony for excellence

by Barry, Thomas J.
Published 1997

6

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Quality systems handbook

by Hoyle, David
Published 1994

7

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Quality management handbook

Published 1992

8

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Total quality management in action

by Gitlow, Howard S.
Published 1994

9

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Vision, values, and courage : Leadership for quality management

by Snyder, Neil H, 1950-
Published 1994

10

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Total quality management : The route to improving performance

by Oakland, John S.
Published 1993

11

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TQM : An integrated approach

by Ho, Samuel K.
Published 1995

12

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Securing global transportation networks : a total security management approach

by Ritter, Luke.
Published 2007

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Get full text
Get full text

13

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Effective competency modeling and reporting : a step-by-step guide for improving individual & organizational performance

by Cooper, Kenneth Carlton
Published 2000

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Four practical revolutions in management : systems for creating unique organizational capability

by Shiba, Sh?oji, 1933-
Published 1993