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Telephone etiquette
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Telephone courtesy & customer service
by
Finch, Lloyd C.
Published 2000
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2
Telephone skills from A to Z : the telephone doctor phone book
by
Friedman, Nancy J.
Published 2002
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3
Writing effective e-mail : improving your electronic communication
by
Flynn, Nancy, 1956-
Published 2003
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Clear and creative thinking : your key to working smarter
by
Kindler, Herb
Published 2002
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IDFR Library-Ground Floor
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LANGUAGES COLLECTIONS
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OPEN SHELVES
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600 - Technology
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100 - Philosophy & psychology
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800 - Literature
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Finch, Lloyd C.
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Flynn, Nancy, 1956-
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Flynn, Tom
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Friedman, Nancy J.
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Kindler, Herb
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