Search Results - "Customer service"

1

Cover Image

Emotional value : creating strong bonds with your customers

by Barlow, Janelle, 1943-
Published 2000

Subjects: “...Customer service...”

2

Cover Image

Quality customer service.

Published 1990

Subjects: “...Customer service...”

3

Cover Image

Total quality service : a simplified approach to using the Baldrige Award criteria

by Kessler, Sheila
Published 1996

Subjects: “...Customer service...”

4

Cover Image

Courtesy under pressure : games customers / customer services people play.

Subjects: “...Customer service...”

5

Cover Image

Total customer service : the ultimate weapon

by Davidow, William H.
Published 1990

Subjects: “...Customer service...”

6

Cover Image

Customers for life : how to turn that one-time buyer into a lifetime customer

by Sewell, Carl
Published 1991

Subjects: “...Customer service...”

7

Cover Image

Service quality : new directions in theory and practice

Published 1994

Subjects: “...Customer service -- Quality control...”

8

Cover Image

101 ways to really satisfy your customers : How to keep your customers and attract new ones

by Griffiths, Andrew, 1966-
Published 2002

Subjects: “...Customer services...”

9

Cover Image

Customer service : a practical approach

by Harris, Elaine K.
Published 2007

Subjects: “...Customer services....”

10

Cover Image

Telephone courtesy & customer service

by Finch, Lloyd C.
Published 2000

Subjects: “...Customer services....”

11

Cover Image

Correcting and rewarding employee behaviour.

Subjects: “...Customer service...”

12

Cover Image

The good old days of quality services.

Subjects: “...Customer service...”

13

Cover Image

Command performance : The art of delivering quality service

Published 1994

Subjects: “...Customer services...”

14

Cover Image

Pengurusan khidmat pelanggan : Petua dan teknik

by Rahmat Ismail
Published 2001

Subjects: “...Customer services...”

15

Cover Image

Executive's guide to knowledge management : the last competitive advantage

by Stapleton, James J.
Published 2003

Subjects: “...Customer services...”

16

Cover Image

Delivering quality service : Balancing customer perceptions and expectations

by Zeithaml, Valarie A.
Published 1990

Subjects: “...Customer services...”

17

Cover Image

The innovator's dilemma : the revolutionary book that will change the way you do business

by Christensen, Clayton M.
Published 2005

Subjects: “...Customer services...”