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Customer relations 1 Customer service 1 Information service 1 Libraries -- 1 Public services (Libraries)

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Building a successful customer-service culture : A guide for Library and Information managers

Published 2002

Subjects: “...Libraries -- Customer service...”

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Wisma Putra-Open Shelves 1

000 - Computer science, information & general works 1

Little, Joyce 1 Melling, Maxine 1

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