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Conflict resolution : mediation tools for everyday worklife
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Dana, Daniel
Published 2001
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The anatomy of peace : resolving the heart of conflict
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Negotiation : strategies for mutual gain : the basic seminar of the Harvard program on negotiation
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Working through conflict : strategies for relationships, groups and organizations
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Folger, Joseph P., 1951-
Published 1993
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The Promise of mediation : Responding to conflict through empowerment and recognition
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Bush, Robert A. Baruch.
Published 1994
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