| Summary: | E-Government will encompass the entire spectrum of government operations, impacting citizen-government, business-government and government-government transactions. Apart from driving process reengineering efforts to dramatically improve the way government operates and functions whilst putting in place innovative, state-of-the-art technologies, E-Government will also ensure that aspects such as networks, interconnectivity, standards, security, training and change management are addressed comprehensively. All around the world, governments are reinventing themselves with the use of new technologies and governance approaches. This book captures the experiences of the Malaysian government in blazing a trail to the cyber age. Written by two key figures in the nation's E-Government programme, the insights within is a valuable reference to others seeking to achieve similar goals in their own spheres of influence.
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