Crisis leadership now : a real-world guide to preparing for threats, disaster, sabotage, and scandal
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Format: | Book |
Language: | English |
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Table of Contents:
- Secure thy workplace!
- Managing threats and workplace violence
- Threat and violence response model
- Negligent hiring and the role of human resources
- Crisis prevention objectives diagram
- Managing health crises : pandemics and viruses
- Stormy weather : Katrina, earthquakes, floods, and tsunamis
- Industrial and environmental disasters
- Terrorism : when their problem becomes your nightmare
- Sabotage : the undisclosed crime
- Communicating when it's code red
- Crisis prevention and response : picking an consultant
- They did it right : the crisis-ready company
- Lessons from history
- Assessing your crisis risk : overview
- The two-phase crisis coach
- Crisis response and recovery : the 40-page plan
- Ten pillars of business continuity
- Closing thoughts.