Service quality : new directions in theory and practice
| Other Authors: | , |
|---|---|
| Format: | Book |
| Published: |
Thousand Oaks, California:
Sage,
1994.
|
| Subjects: |
IDFR Library-1st Floor
| Call Number: |
658 812 SER |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1000010157 | REFERENCE | Book | AVAILABLE |