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|a 395.52
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|a 395.52
|b TIM 1989
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|a Timm, Paul R
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|a The power of customer service
|c by Paul R. Timm.
|
| 260 |
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|a Chicago, ILL:
|b Jack Wilson and Associates,
|c 1989.
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| 300 |
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|e Audio-cassette (AC0353)
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|e Video-cassette (VC0264)
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|a Customer service
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| 650 |
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|a Customer relations
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|a Business etiquette
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|a Inv. No.5214
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| 989 |
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|a 20.9.96
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|a 1000014697
|b Book
|c OPEN SHELVES
|e IDFR Library-Ground Floor
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